Thursday, January 22, 2009

"I am an idiot."

A guy in his late 40's came back to the reference desk a couple of weeks ago. He said he needed a password for a website. I told him I couldn't tell him what his password was. No, he said he needed to make up a password for a website, and he wanted me to make one up for him. I explained, as carefully as I could, why he should make up his own password. Finally, we got down to the crux of the problem. He couldn't make up his own password because he didn't understand the instructions. The password had to have 8 characters, one of them had to be upper case and one of them had to be a numeral. He didn't know what a character was; he didn't know what upper case meant; and he didn't know what a numeral was. He was getting pretty hot under the collar at having to explain all this to me, and he did not want to talk to me about it anymore, he just wanted me to make up the password. He never actually swore, but I could see that he was thinking, "Just make up the G****** password!" So I did. I thought he deserved to have "Iamanid1ot" for a password, but I bravely resisted the temptation. I asked if he was married. He said yes, so his new password is now "Ilovemyw1fe". I don't know if he does or not, but maybe he will be reminded of her everytime he uses his password.