Totally Lost in Space or Jekyll & Hyde!!

I had a lady come in and ask for Federal tax form 1040x. She was actually the second person who had asked for that form that day. Both people explained to me that they had some problem with their stimulus check. The lady left with her two pages of the form...happier than all get out.

The next day the lady comes back in. She throws two copies of the 2nd page of the form across the desk at me. She said in a nasty way, "you can keep these...I didn't need this form. I'm not doing anything with exemptions. I didn't know you had a book with the forms in it. You should tell people you have that book, so when they don't know what form they need they can look." Then she stormed off toward the circ desk.

First, when people come in and request a tax form I don't second guess if they know what they're talking about...I guess I should start doing that!!! How would I know she didn't know what form she needed... I have never been good at reading minds! Second, why is it my problem she requested the wrong form. I had an errand down at the circ desk ( I suppose five minutes had lapsed) there she was at the circ desk just nice as pie visiting like nothing had happened!! You just have to wonder what possesses people?!